this post was submitted on 02 Aug 2023
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Discussion on cell phone plans and MNVO's

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US Mobile has updated their plans so there are really only two tiers

  • Unlimited Plans from $25-50/month
  • Pooled Data Plans

Both are now tax inclusive (about time), have higher throttling speeds when you hit your cap, and appear to have the same cut off point before throttling happens on their VZN and TMO networks.

But they’re arguably a bit more expensive too now, especially if you used to be on a not unlimited plan. What do you think?

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[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

I believe they still have the "Custom Plans" available, but they've made them harder to find.

I have a USMobile account with auto-pay disabled, and because auto-pay is disabled, each month, when I renew my plan, I have to select it all over again like I'm a new customer. I just renewed today, and it was a little harder to find -- I had to click on something like "low data user plans" before I could find the option to configure a voice-only account for another month. But I was able to get another month of my $8/mo voice-only service.

It's possible that I'm grandfathered in, but I suspect the renew interface that I have to use is the exact same interface as the configure-a-new-account interface, and I suspect that the custom accounts are still available to anyone.

[–] iwidji 1 points 1 year ago (1 children)

They made an announcement that prior users are grandfathered in so I think you’re in that camp

[–] [email protected] 1 points 1 year ago

Maybe... however, there's nothing in the linked article that makes it clear that the custom plans are going away. Actually, in that linked article, it's not clear about anything going away.

I just pulled up https://www.usmobile.com/plans in a private-browsing window. With no web-cookies to tell US Mobile that I'm an existing customer, the website still advertises a $8.57/month plan under the "Not data hungry?" banner. And the knowledgebase article at https://www.usmobile.com/help/knowledge-base/what-plans-does-us-mobile-offer/ still mentions the custom plans (but maybe the knowledgebase is out of date).