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3080 - all screens go black but PC still running more info inside (self.pcmasterrace)

submitted 1 year ago* (last edited 1 year ago) by WontonSoup to c/pcmasterrace

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Looking for recommendations on how to diagnose this weird issue I had for the second time today while playing Baldur's Gate. Previous time it happened was playing wow.

Anyway, what happens is my screens all go black but the game is still running, just no video output. I can still hear discord, the game running, music going etc. Just no video out.

My GPU seems to run hot for my taste (80C max) during intensive times playing games but from what I read that is a totally safe temp for a 3080. Generally around 50-65 though during normal play

For reference, I had this card for a while but just rebuilt most of my PC with a new processor, motherboard, 1000W PSU, new ram and case that I put extra fans in. This happened once in my old build and now a second in my new one.

Is this an issue with the card, the power going to it not being sufficient or something else... I am well under the wattage rating for my PSU so unless its an issue with the power in my apartment I am lost. 0 other issues with gaming or heat.

Please give any advice how to diagnose or what to do

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[–] Tippon 9 points 1 year ago (1 children)

If everything else seems to still be running, it might be the graphics card driver that's crashed. When it happens, hold down the windows key, ctrl, and shift, then press B. That should restart the driver and hopefully let you see if anything else is happening.

If restarting the driver works, it's worth trying a different version before swapping hardware.

Good luck 👍

[–] WontonSoup 5 points 1 year ago (1 children)

Wow that’s an awesome tip I had no idea that was a command.. It was more than a month between occurrences but I’ll keep this in my back pocket for next time. Thanks

[–] [email protected] 1 points 1 year ago

Nvidia often ships drivers that crash, so using a different version is a good idea. I usually recommend downgrading to something from 3-6 months ago, but baldurs gate 3 is a new game and will probably work better with newer versions, so check for updates regularly.