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The main community at rblind.com, for discussion of all things blindness.

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founded 1 year ago

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FYI Apple offers phone support for accessibility (support.apple.com)

submitted 1 year ago by [email protected] to c/[email protected]

3 comments fedilink hide all child comments

I’m having a really weird issue with VoiceOver on iOS and I’ve decided not to stress out about it. I scheduled a phone call with Apple Support.

One of the cool reasons to do this is they’ll log bugs and escalate them better then through their forums. Their main goal is to solve your issue, but things will still move forward, if they can’t.

In all previous calls, I’ve talked to really nice people.

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[–] [email protected] 2 points 1 year ago

I think this is important information, thanks. Regular Apple support really isn’t nearly as helpful for accessibility issues as dedicated accessibility support. No idea why anybody would’ve downloaded this advice.