Technology

Some of the most telling anecdotes in Careless People involve Kaplan, who joined Facebook’s policy team in 2011 and was promoted to Chief Global Affairs Officer earlier this year. She writes that Kaplan, who was a deputy chief of staff in the George W. Bush White House, was “surprised to learn Taiwan is an island” and that “often when we start to talk about pressing issues in some country in Latin America or Asia, he stops and asks me to explain where the country is.”

This almost seems difficult to believe, but considering the state of the world, I wouldn't be surprised if it is true.

By now, Meta’s failures in Myanmar, where hate speech and misinformation on Facebook helped incite a genocide, are well documented. Wynn-Williams, who early in her tenure flew to Myanmar to try to sell officials there on the company’s connectivity projects, describes her futile attempts to get more resources for content moderation in the country.

She blames Kaplan in particular. She says she “started this long process of trying to hire someone for Myanmar in 2015” and found a human rights expert who fit the bill in May 2016, but Kaplan blocked her from making the hire in February of 2017. He allegedly told her to “move on and get over it.” She later concludes that “when it came to Myanmar, those people just didn’t matter to him.”

In a just world, Kaplan and Zuckerberg would be required to do mandatory multi-decade community service work as live-in junior janitors at major Rohingya refugee camps in Bangladesh. For example, in Bhasan Char island.