Retail Hell

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A community for retail workers to come together to vent about bad experiences, share wholesome stories, and post retail-related memes.

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"Do you sell TVs?" (self.retailhell)

submitted 2 years ago by popekingjoe to c/retailhell

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This one was a little over a decade ago, when plasma TVs were still manufactured and sold, and LCD TVs were still catching in terms of awesomeness.

I was a young, bright-eyed electronics associate working for the big "blue and yellow save money" company. This particular day was a steady but peaceful day, and I was working the counter, cashing people out and directing them to various areas in the department where they could find things.

I had just finished ringing a customer out for a PS3 game when a fella walks up to the counter and the following exchange took place:

Strange Customer: "Hey man... do you sell TVs?"

Me: caught off guard by the question, I slowly turned to the TV wall that sat in full view roughly 30ft away, filled with 30+ different TV models, then slowly turned back to him "Sir, I don't think I can help you."

SC: "Oh alright man, no problem."

And then he just left. It remains, to this day, the most bizarre customer interaction I have ever had, and I would not be surprised if it was a part of a YouTube prank video. I've been at the store I work at for over 13 years now, and nothing has topped this one for weirdness.

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[–] popekingjoe 3 points 2 years ago

This such a truth.

Back when we first got them, and they were even more useless than they are now, we had a big 2ft by 3ft sign by our self-checkouts that would detail the limitations of them (no WIC certificates, coupons, checks, etc), and every day at least two-three people per hour that would try to use coupons, or WIC, or checks, and it was certainly facepalm worthy.