this post was submitted on 19 Jul 2023
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Intelligent is a euphemism for invasive.
~~Consumers~~ People who earn a living must have real choice in authentication options. It's unacceptable to freeze out open standards because an internal marketing projection suggests the bank will make a few dollars doing so. If I only want to employ login+passphrase+TOTP, that's my prerogative.
Is it though? No offence but the vast majority of "people" do not know authentication well enough to be given their choice of login method.
And when we entrust non-security vendors to implement their own authentication, you get situations like ServiceNSW encrypting and storing credentials with a 4 digit pin.
If a bank wants to use a security vendor to strengthen their authentication, that's better than the alternative, I'd prefer that to what I have experienced with one of the big 4 where they still use SMS.