this post was submitted on 28 Feb 2025
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I work with Teams as an admin.
As an illustration of number 4: When “upgrading” from on-site Sharepoint/Exchange to 365 it moves all group e-mail mailboxes to Teams accounts which makes it so group members can no longer send emails from that group’s address unless you restore the old method through a powershell command.
To add to 2, it's kind of like a chat platform built atop SharePoint. It's so bizarre to try to dig into it from a bot/automation perspective. It's like everyone complained how crappy it was trying to build business applications on to of SharePoint and felt compelled to prove those folks wrong even though they are pretty much right
And you didn't even go into the network side of things, where Microsoft nearly forces you whitelist everything on the firewall, since they change like weekly, which IPs or URLs they want whitelisted, sometimes even going through third-party datacenters. And of course their documentation only gets irregular updates and can't be easily parsed.
Oh gods, I had forgotten what a pain in the ass that setup was and how it would just randomly stop working when they changed something on their side.
We had to change customer contracts to get this done, since the process for firewall changes was too slow...