this post was submitted on 11 Feb 2025
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Nah. Fuck Apple! I know it may be too much but they're dead to me after I bought AN OFFICIAL REFURBISHED Apple device for my dad (old had problems) and received it with a motherboard problem (?), it couldn't read the sim for more than 1 hour straight. Contacted support multiple times and "Try this useless troubleshooting steps you already tried countless times" or "The sim is ruined so it doesn't touch the sim pins correctly (or some bs like that) " or "It's your carrier" or "From our remote tests, the phone works perfectly" or other Apple shit I forgot. After my last call I said "You either take my phone and check it or refund me", they took it to check if was the phone, got it back ~2 days later FUCKING WORKING as it should. I guess was really the sim, not the phone ๐ค๐ค
The worst part is: They didn't even care to give me something in return for the trouble! No, not money but they could've extended my warranty for a month or 2 as an apology but "Nah, we can't. Fuck you now"
I'm reading this as Apple fixed your refurbished phone like you asked them to. I do not see how you should be entitled to extra warranty because of this, or any other compensation. I can assure you that Google would also not extend your warranty for an issue of this nature. My friend is dealing with pixel warranty support as we speak and it sure as hell doesn't sound any better. I totally understand 'writing off' a company after you feel personally wronged by them, but I wasn't including warranty issues on refurbished phones in my requirements for my next mobile device. You asked what the alternative is and realistically that's the only one for 99.99% of the population.
We get it. You want to buy an iPhone. Remember that Tim Apple also bends the knee and also donated a million to Trump's inauguration while attending. I'm sure Apple maps will update their map too, it just takes Apple an extra year to catch up.
They did after 2 weeks of back and forth with them "this is a you issue not ours" while it's the other way around