this post was submitted on 08 Feb 2025
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[–] [email protected] 19 points 14 hours ago (1 children)

Why does this happen to Sony every few years? They expect you to pay for online and just can't get their shit together.

Good thing they stopped with the PSN requirement on PC. Imagine buying your singleplayer game and you can't play it the entire day because Sony forgot to pay their server bills.

[–] Jackthelad 8 points 14 hours ago (1 children)

This hardly ever happens anymore. I remember the days of the PS3 when it felt like a weekly occurrence.

[–] [email protected] 14 points 14 hours ago (2 children)

Weren't they down for ~7 hours just last year?

Not saying it happens often but having a downtime that long is unprofessional for a company that size.

[–] [email protected] 8 points 10 hours ago (1 children)

Yes. A worldwide service provider should be able to achieve at least 4 9s of uptime. That's 99.99% available, or about <52 minutes of downtime a year. That's accomplished through best practices with redundancy, planned maintenance, and solid disaster recovery plans.

The ways to achieve a disaster of this magnitude include:

  • No hot spares
    • A security event has locked all redundant servers and they are now rebuilding servers from backup.
  • Lack of effective redundancy
    • A disaster has occurred at one data center and the load sharing is causing the servers to be unresponsive
      • This is unlikely because there would be intermittent reports of success
  • Poor patching management
    • Patches were sent to all servers without proper testing or rollback strategy
[–] Bieren 0 points 9 hours ago

Key word there is planned. You can have all of the best practices covered with the best possible solutions. But, at the end of the day, shit happens outside of your control.

[–] [email protected] 5 points 13 hours ago

Weren't they down for ~7 hours just last year?

Sure was.