this post was submitted on 05 Feb 2025
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Jellyfin: The Free Software Media System

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submitted 5 days ago* (last edited 4 days ago) by Holomew to c/[email protected]
 

I've had my server running for over a year and it's been fantastic until last week. Suddenly, I'm having a lot of issues playing certain titles on certain devices, but none of it really makes sense to me. Here's what I know: I have two Roku TVs in separate rooms. Both are nearly identical models (and support the same codecs). One is directly connected to the server and the other uses a power line adapter or WiFi. The direct connection does not stutter when playing anything so far. The other tv is nearly unplayable with stuttering. My first thought was a network issue, but other apps (Netflix, etc) play just fine. I then thought it was transcoding ( I use QSV), but it doesn't make sense that the DC tv doesn't have the same issue. Other devices which connect over WiFi also have the same issue. Is there some way to tell through the logs if jellyfin is actively transcoding or failing to serve media in real-time? Or any other steps I could take to troubleshoot the root cause of my issues. Thanks in advance!

UPDATE: After checking logs and testing on a few devices, I'm pretty confident that the issue is my WiFi signal. It doesn't seem to be able to handle streams over 3 Mbps. Not really sure what has caused my router to lose speed so significantly, or what I can do to fix it, but at least I know jellyfin isn't the issue. Thank you everyone for your help, I learned a lot about transcoding and reading the logs at least.

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[–] [email protected] 4 points 5 days ago (2 children)

If you're watching high quality video like blu-ray remuxes, that's a much higher bitrate than stuff like Netflix. Netflix will also automatically adjust the quality of the stream, whereas Jellyfin will default to max quality.

The first thing I'd try is this:

You could set the max bitrate to a lower level on the Roku that's lagging, maybe 15 Mbps (generally the highest bitrate used by Netflix)

[–] Holomew 2 points 5 days ago

I will test this out. Thank you!

[–] [email protected] 1 points 5 days ago (1 children)

Doesn't Jellyfin automatically reduce bitrate as well?

[–] [email protected] 2 points 5 days ago (1 children)

No, there's an "Auto" setting on clients but it doesn't work especially well and doesn't adjust on-the-fly like the big streamers can.

[–] [email protected] 1 points 4 days ago (1 children)

Any idea if there's work underway to improve this?

[–] [email protected] 3 points 4 days ago

In short, it's not planned. The work necessary is out of scope for Jellyfin