this post was submitted on 23 Jan 2025
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Mildly Interesting
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As a developer, users doing dumb shit like this really makes me question why I’m trying to help make life easier for them in the first place.
I have a shipping web application with fields that every shipment should have, for example “tracking number.” These people will prefix the value with “PRO#” or “#” as if the field isn’t already labeled correctly. I’ve fought for years with validation, sanitizing, etc. because having this junk data causes issues further down the line.
The same goes for other similar fields (reference numbers for example); they’ll also do everything they can to fuck up the address as much as possible so that it can’t be validated (unit number first, completely mismatched city and postal code, putting the street in a field that doesn’t belong to the address, etc).
I always try to give them the benefit of the doubt—they’re not developers. But is this something like, hard to understand for normal people? I’ve talked to them several times yet they can’t be fucked with to change their ways.
At one job we had a digital form for new user requests. This existed for auditing purposes, but it also helped to collect all the necessary information for the change. I was always impressed at how people managed to fill it out wrong every single time.
For example, I would get a request to update someone's name and they would fail to include the former name or the new name or even enter their OWN name for one of the fields.
What I learned is no system is idiot proof, no form will ever be filled out perfectly, and everything will need manual intervention at some point.
I often wonder how it is that we have these many people employed