this post was submitted on 21 Jan 2025
297 points (93.5% liked)
PC Master Race
15282 readers
176 users here now
A community for PC Master Race.
Rules:
- No bigotry: Including racism, sexism, homophobia, transphobia, or xenophobia. Code of Conduct.
- Be respectful. Everyone should feel welcome here.
- No NSFW content.
- No Ads / Spamming.
- Be thoughtful and helpful: even with ‘stupid’ questions. The world won’t be made better or worse by snarky comments schooling naive newcomers on Lemmy.
Notes:
- PCMR Community Name - Our Response and the Survey
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Every warranty is a "trust me bro" warranty, that was his point from the start. Have you ever actually read warranty terms?
"Guys guys guys, you should totally know those legally binding warranty documents are just as bullshit as a guy on youtube saying just trust me bro. its all the same. Just trust me on it, bro "
They're all explicitly written in legalese to give the manufacturer final say as to whether to honour it. You should really read one someday.
And different countries have different terms. At some point it becomes good will by thr conpany to fulfill the promise.
Try that shit here in Brazil and your company is paying some fines you could not have dreamed of. And guess what, the customer would get their warranty regardless of your desire.
You're missing the point. Warranties as written by the company are not legally binding, plus they all claim the company has final say on it. So having that paper or not is meaningless, even if the country has good customer law you get those benefits regardless of the company giving you a paper. So even then at the end of the day any warranty is a "trust me bro", that being said a paper makes the trust be easier to place.
Again I ask you, have you ever read warranty terms?
Notice how I said brazilian law, yet you're pretending the logic in your country would apply.
A company could write any warranty terms they wanted - hell, they could write a clause claiming "I hate laws and I'm willingly subjecting myself to the terms of this manufacturer, no takesies-backsies" and guess what, I'd still be protected by the lawful warranty process.
A company can set their own terms for additional warranties they might want to offer as part of their marketing, with some restrictions still. But for the legal minimum? No warranty terms in the world could violate them.
If Brazilian law offers such good consumer protections by default, then that just further proves the point that a written policy isn't necessary
Of course it is, because the point isn't whether or not they could deny doing the bare minimum - they can't.
The point is companies like LTT use a "extended warranty!", "lifetime warranty!", "never have a headache with our products in your life!" as part of their marketing, so they make these claims to change how the customer will evaluate their purchase... yet they try to get away with having undefined terms, because this way, they can actually deny the promised lifetime warranty for whatever random bullshit they come up with.
Both situations are protected in Brazilian law. Certainly the bare minimum doesn't have to be written, the law does so for you already, but any claims of further protections need to be written and can't be changed after the fact.
It's like none of them have seen Tommy Boy.