this post was submitted on 18 Jul 2023
95 points (98.0% liked)

Asklemmy

43995 readers
987 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy ๐Ÿ”

If your post meets the following criteria, it's welcome here!

  1. Open-ended question
  2. Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
  3. Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
  4. Not ad nauseam inducing: please make sure it is a question that would be new to most members
  5. An actual topic of discussion

Looking for support?

Looking for a community?

~Icon~ ~by~ ~@Double_[email protected]~

founded 5 years ago
MODERATORS
[email protected]
[email protected]
[email protected]
[email protected]
95
Have you ever gotten scammed, package stolen, or been a victim of fraud in any way? (lemmy.dbzer0.com)
submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
44 comments fedilink hide all child comments
 

I just got my package of new earphones from Best Buy, and the box was fucking empty. I mean there is the box and instruction manuals and charging cable, but the actual earphones aren't there. They've used Shipt (which is like a doordash but for packages) but the box was inside another layer of packaging which was supposedly sealed before the delivery person got it so I'm leaning towards it being store employee theft, or someone returned an empty box and the employees didn't verify it.

I'll be contacting Bestbuy and Credit Card issuer as soon as customer support hours start.

I've literally never lost a package, I'm just so, annoyed. The money will probably be back, but like dude I just wanna listen to some music. Ugh... I guess phone speakers will have to do for now.

PSA: Record a video when opening packages just in case you need to file a dispute. I didn't but I don't think there's gonna be an issue since these things rarely happen to me and disputes are rarely filed.

So have you ever been defrauded?

Update: I used the customer support chat and told BestBuy about it, and they gave me a replacement, this time I picked it up at the store and opened the box right in front of the employee just to be safe. Nothing was missing this time. ๐Ÿ˜€

you are viewing a single comment's thread
view the rest of the comments
[โ€“] [email protected] 5 points 1 year ago (1 children)

I honestly don't remember at this point, but I think the whole ordeal took something like 6 months. It was definitely under a year.