this post was submitted on 18 Jul 2023
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If changing user-agent worked (all it does is changing reported browser and version used to the website when loading, it's a header in http request), then it's not a problem with the browser.
Since they are mentioning bots, this is probably what changed. Some combination of IP address, user-agent and whatever else they have access to triggered anti-bot protection. I would assume ticket-selling website this big fights bots on daily basis, you just happened to be collateral :)