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Wiim Ultra USB audio out not working (gehirneimer.de)

submitted 1 month ago by [email protected] to c/budgetaudiophile

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I wanted to "just quickly record a vinyl" with my Wiim ultra, but sunk over one hour into troubleshooting the USB audio out. If that would work it would be so immensly convinient to digitize my records, but the option to output audio over USB just didn't appear in the app... I am running the latest firmware and even did a factory reset

Has anyone an idea what it could be? I tried multiple cables, but I do not own a USB A 2.0 to USB A 2.0. I tried a A to A 3.0 cable and 2 A to C 2.0 cables. I tried my tuxedo laptop (linux) and also my HP (windows) and my Tablet (Android). Nothing worked

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[–] [email protected] 1 points 1 month ago

Ok Here is my conversation with their support:

My request:

The FAQ and the USB out page both state that I can connect a PC and a smartphone over USB. How would I do that? It would be super convenient if it worked that way.

From the FAQ:

Compatibility with Modern Digital Devices: Many contemporary audio sources, such as computers, smartphones, and digital audio players, come equipped with USB ports. This makes it seamless to connect these devices directly to the audio receiver.

Alternatively the FAQ states that I can record my vinyls onto a USB stick That would fit my usecase as well, but it wasn't explained how to do that only that "it is possible".

From the FAQ:

If I use line(phono) input from the turntable, can we record the song to a digital music file, i.e., as a flac, wav, etc. file format, on USB storage? It's possible.

Their answer:

The USB port on the WiiM Ultra supports two functions: connecting a USB DAC for USB audio output or connecting a USB drive/HDD to access and play music files. However, it does not currently support a direct connection to a computer or mobile phone for audio output. We apologize for the incorrect information in our FAQ article and will correct it as soon as possible.

So it is just not possible to do what I wanted. What I am probably going to do is buy a coaxial to usb interface for digitizing my records