The brand protection partner, whatever the hell they're called, deserves blame for being scumbags who go for the nuclear option as a first result. Knowing full well how destructive and completely disproportionate of a response that is.

The registrar deserves blame for being utterly stupid and responding to a report without doing even the most minor of investigations first. Like I don't know, looking at the website.

No one at any point attempted to reach out to the owner of the site, they called his mother for some reason, not the actual site administrator, so they didn't make any legitimate attempt at contact.

I honestly have no idea what the end game here was supposed to be, because there's no way in hell that this was ever going to end other than everyone looking like complete idiots. I honestly think that just everyone involved here is just utterly incompetent.

I have never heard of this particular registrar but they're going on my long list of registrars not to trust, alongside GoDaddy.