this post was submitted on 28 Nov 2024
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Canberra

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From Tuesday 26/11 Canberra's bus and light rail services will begin charging fares again as they introduce a new ticketing system.

The new system allows users to tap on and off at a validator with a new MyWay+ transport card or certain contactless bank cards.

It also allows users to pay using their digital wallet or through a new app, but there is some set up involved in those payment methods.

The system includes a real-time journey planner through the Transport Canberra website and the MyWay+ app, which is available for both Apple and Android.

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[–] [email protected] 2 points 1 week ago

I tried the app/QR code for my commute on Wednesday and it was borked both ways. In the morning the QR code is wouldn't load at all, with the app claiming there wasn't any internet connection. Luckily I got on a bus that didn't even have the new readers installed.

The way home wasn't much better with the app generating a code to tap on, but then being unable to tap off since the code was now invalid.

That being said, I saw a lot of people tap on and off with cards without issue, so it seems that part is working well - it's unfortunate that you seem to need to use the app to get the auto top-up discount or to get a travel concession.