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this post was submitted on 27 Nov 2024
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Technology
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if you want to listen to 35 minutes of annoying music, press 1. If you want to get insulted personally by an operator stay on the line
Every 5 minutes, at max volume:
YOUR CALL IS IMPORTANT TO US. ALL AVAILABLE OPERATORS ARE HELPING OTHER CUSTOMERS. PLEASE STAY ON THE LINE.
2 minutes later:
DID YOU KNOW IS WORKING TO SAVE CUSTOMERS LIKE YOU MONEY? UPGRADE YOUR PLAN TO ULTIMATE TODAY AND SAVE! YOU CAN ADD BASIC CABLE TO YOUR INTERNET PLAN FOR FREE FOR 3 MONTHS. MAKE ANY SOUND AT ALL TO LEAVE THE SUPPORT QUEUE AND SPEAK WITH A NEW ACCOUNT SPECIALIST RIGHT AWAY.
returns to playing compressed elevator music through an old can
And "we are experiencing higher than average call volumes. Please continue to hold". Every single time you call. That's not how averages work!