this post was submitted on 23 Nov 2024
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Oncall shift should be Tuesday to Tuesday (arthur-johnston.com)
submitted 3 weeks ago by [email protected] to c/[email protected]
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[–] procrastitron 1 points 3 weeks ago

Oncall shifts should not exist and their ubiquity is the most clear cut sign that software developers need a union.

No software developer should ever be responding to issues outside of their regular working hours.

If 24x7 support is actually critical (hint: for most products it absolutely is not), then staffing weekend and overnight shifts to provide that support is also critical.

If a company isn’t willing to do that then they’re really admitting that after hours support isn’t actually that important.