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this post was submitted on 17 Nov 2024
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I think it can also be informative when staff is choosing the competition.
If the business understands why those products are successful at solving whatever problem the staff is trying to solve, it may help management see either how they've misdefined the problem or screwed up the solution.
Both are probably good - eat your own dogfood and the competitor's too, haha.
Thats a very fair point!