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No, that's nonsense. Adaptive charging uses your plugging-in habits over the last 14 days and your alarms so that it can charge at the slowest possible rate to reach 100% one hour before your predicted unplug time. It should never show the charging symbol when not charging (as far as I know, anyway).
You can turn the adaptive charging off if you don't use it, but I think your phone is still going to think it's plugged in when it isn't, and still only go to 80% unless you override it.
No, it fast charges to 80% then restarts the (fast) charging to hit 100% at the correct time. At no point does it try to slow down the charge.
I don't really know where this misconception comes from, the description in settings is pretty accurate to what it does:
That quote doesn't support what you're saying. The page that screen links to, however, says this:
https://support.google.com/pixelphone/answer/7106961?visit_id=638632664567131340-1406770578&p=adaptive_charging&rd=1#adaptive_charging
So maybe it does. Unfortunately Android doesn't chart battery level while charging. I just plugged mine in and adaptive charging turned on, and Ampere shows about 1.5 A, so not trickle charging.
It would be nice if Google actually stated what it does.
I have a cable that shows wattage and my 7a goes all the way to 80% at pretty much stable 20W unless it's overheating. The final 20% is a bit more random, but that's true even without adaptive battery turned on - the top 10% won't go above 5 W at all for me, for example.
To me "waits until you need it to fully charge" sounds closer to "waits at a safe level until it needs to fully charge" than to "charges slowly", but English is not my first language and it might sound to me like a stronger statement than it really is.
But my point was more that nowhere does it state that it will slow charge (which I agree I didn't properly communicate).
Yep, I agree with you. I think the customer service representative just didn't know what to make of the problem. They picked up on the fact that I use adaptive charging, and everything I got after that from them was telling me that this is how it works. I reiterated that it is doing this when not plugged in, but then we were going in circles, so I just said thank you and left.
If it happens again, maybe I will get a different rep and have more success.