this post was submitted on 22 Jun 2023
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I'm a case manager in rest homes/rehabs/skilled nursing facility.
I made sure my staff was charting to what the blue cross/shield book demanded.
I then fought to get our money from them for 2 years! They finally paid but Holy shit they didn't want to cover what they were supposed to.
If a health care facility has to fight that hard with knowledgeable people doing the fighting what chance do laymen have?