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What is something people you encounter at your job say that makes you want to scream? (Job, person & quote) (lemmings.world)

submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]

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Job: cashier

Item doesn't scan

Customer: "That means it's free, right?"

🙄🙄🙄🙄🙄

Only about 4 weeks in as a cashier and I've heard this enough to last me a lifetime.

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[–] EleventhHour 7 points 4 months ago* (last edited 4 months ago) (27 children)

Really? How can a company make terrible appliances for a single country? They’re not made domestically.

[–] [email protected] 23 points 4 months ago (10 children)

Same factory just send the units that normally wouldn't be sellable (defects and such) but still function to the US

[–] EleventhHour 14 points 4 months ago (6 children)

The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.

[–] tomalley8342 19 points 4 months ago (1 children)

Just because all defect stock are routed to the US inventory, doesn't mean that US inventory is made up of all defect stock.

[–] EleventhHour 10 points 4 months ago* (last edited 4 months ago) (2 children)

as someone who deals with this professionally, i assure you: they are.

every samsung appliance consistently fails in one of a few ways, so much so that it's not simply a matter of by-chance defects. they're design flaws.

[–] [email protected] 7 points 4 months ago (1 children)

With Samsung it's almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.

Samsung appliances that I have had have always had either broken plastics or fried circuit boards.

And they've got to know that these things break because there are always replacement parts for the specific ones that break, but if you're not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.

[–] grue 5 points 4 months ago

Samsung washing machine spider arms are very clearly designed to corrode to failure just outside the warranty period. You can tell because every other metal bit exposed to the water will still be shiny and pristine. They literally make a critical structural part out of the stuff you'd usually use for a sacrificial anode.