this post was submitted on 22 Jul 2024
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Buddy of mine went on a dominoes kick a while back. They have an automated system that lets you get 60pts if the delivery was slow. He would spend 20 for bread bites and put no tip and "contactless-knock loudly" in the instructions(if they were on time and knocked, he would give them the 20 he kept next to the door...ONE driver earned the 20...that was it). They took forever and he didn't care, then he would collect his 60pts. He had 600+pts banked at one point because he couldn't spend them fast enough. Every Saturday we all got together to catch up and hang and he would have pizzas delivered for free, well the $3 delivery fee. LOL
Those morons never figured it out. He still does it sometimes, but not as religiously.
Edit: plenty of confusion in comments.
-Dominoes gives you 10pts per order. You can spend 20, 40, or 60 on 'free stuff'. 20 is little stuff like bread bites and 60 is pizza. -If the delivery is slow, you get an automated email letting you get 60pts right away. -He did not "pre-tip" on paying for the order (which I agree with...tips are extra for good service and they haven't provided a service yet). He did leave a note to knock. -The drivers saw no pre-tip and as revenge they delivered slow and refused to knock. (Behavior that shouldn't be rewarded with tips) If they did still deliver on time AND follow instructions (ie. the bare fucking minimum) they would get a very high% tip.
As I understand it, he got a normal order twice to get 20pts. Used that on the bread bites for free during the week when he wanted a snack. When the drivers slowed his order because they didn't get pre-tipped he got 60pts from the automated system. Three more days that week he would get bread bites (he works from home) and each one would be slow and get him 60pts each from the automated system. So, for the cost of 2 normal orders and delivery fee of 4 bread bites he would have 180pts at the end of the week. 60 is a free pizza or larger item.
The drivers that didn't get tipped did it to themselves (be on time and knock get over-tipped) and they also cost the restaurant money (dominoes stupid system also be at fault there too).
Hope that cleared it up. (This is second hand, so I think I have the order of events right)
how was it free if he paid $20 each time he earned 60 pts?
He paid for 10 orders and wouldn't tip unless they came on time . Only one person got tipped $20 by not being late. His secret was since he didn't tip in app people were less motivated then probably he became a shitblist house making his service worse. After 10 orders he got a pizza party free with points.
The being late to his house netted him 60 points via an automated apology email which is like 6 orders now.
It sounds like he was purposely being a jerk so he could screw the drivers out of their tips, and meanwhile Dominoes made way more profit off those 10 orders than it cost them to give him one free pizza.
How to screw someone out from what they weren't promised?
You can skip this disingenuousness. You know you are expected to tip the drivers . I don’t you; maybe you like being a jerk and screwing over low-paid employees, but don’t pretend that’s not what is happening.
Or maybe, just maybe you close that loophole that allows empoyers pay less wage if you tip?
You tip for good service, you don't tip because it is expected. Your mentality is part of the problem. Also, be mad at restaurants for underpaying positions that get tips, not customers. Restaurants literally fought to be able to pay a lower minimum wage "because the worker receives tips". That is exactly the same as them saying "hey, can we legally steal money from our tipped employees". Tips are a bonus and should never be expected, it is a toxic culture.
Also, in his case, if the driver did their damn job and followed the ONE request he left they would get a huge tip. Hell, the one request was to knock, something they always would do otherwise. They had to see that, then go out of their way to NOT do it BECAUSE they knew he wanted them to. So that is on them for being trashy.
He didn't. He gave that tip to drivers who weren't slow.