this post was submitted on 20 Jul 2024
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[–] [email protected] 81 points 3 months ago (15 children)
[–] [email protected] 19 points 3 months ago (11 children)

Are there any reputable vendors out there nowadays? I hope to keep my EVGA 3090 for as long as possible, but don't know where to turn when I eventually upgrade... Maybe just buy a card from another vendor and re-do the thermal paste myself?

[–] [email protected] 41 points 3 months ago (6 children)

So here's the thing, really: there's a lot of companies that make good hardware.

The problem is there's not a single remaining AIB that has above shit-tier support if something goes wrong. They're all fucking awful to deal with, slow, and just suck. See: the recent ASUS support kerfuffle, except it's not just ASUS so much as every vendor in those same spaces.

EVGA is missed because their warranty support team was fucking stellar in a universe of otherwise wet diapers.

[–] [email protected] 19 points 3 months ago (1 children)

Asus made me handwrite a note with a picture of the card in the computer in frame, and the box and receipt, just to register the warranty.

Assholes.

[–] Entropywins 3 points 3 months ago

Part of me wants to believe that's just one awesome support person at asus making random people jump through hoops...not a bad idea I'll have to find a place for that in my IT workflow

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