this post was submitted on 12 Jun 2023
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Google Pixel

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Those of you who had to get a warranty replacement from Google Store (via Assurant) with Preferred care, how long did it take to get to you?

I submitted a claim 2 days ago but haven't yet received any tracking info for the replacement.

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[โ€“] paragonsphoenix 1 points 1 year ago (1 children)

This is good to know.

My issue is water damage, so I'm completely without a device which really sucks. I just got the confirmation email like an hour ago so I guess I'm looking at ~Wednesday for a replacement.

Thanks!

[โ€“] [email protected] 2 points 1 year ago

Ugh, what a pain! I was in a similar boat with not having a phone for that week (my 5a had bricked itself :)), definitely learned a lesson to keep an old phone lying around for the worst case scenario. Definitely jealous that we don't have a Genius Bar. Hope your replacement gets to you soon!