this post was submitted on 18 Jun 2024
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Panera Bread, an American chain of fast food restaurants, most likely paid a ransom after being hit by a ransomware attack, suggests language used an internal email sent to employees.

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[โ€“] [email protected] 1 points 5 months ago* (last edited 5 months ago) (1 children)

I'm in this industry directly and do Incident Response every day.

I'm not claiming to speak from experience or expertise. But let's be honest, these incidents pay your salary, so you're not exactly unbiased either. In fact, one could even make the argument that you have an incentive for these attacks to never fully stop (I'm not saying that).

I understand that they may be forced to pay by government or insurance, and that it may be the cheapest option. But straight up: if no one paid these ransoms and had better mitigation strategies, they wouldn't continue to do them.

[โ€“] Orbituary 0 points 5 months ago

These incidents require remediation. I am here to stop and thwart these things. I am not here just because I set out to profit on bad behavior.

I can't tell you how many times I want to throttle my clients for poor practices or bad choices. That being said, I am doing this because it's necessary to improve overall practices across the industry.

And you're right, if nobody paid the ransom, it would stop... maybe. But on the same note, if nobody was a greedy asshole, there wouldn't be attacks. If nobody had bad practices, there wouldn't be vectors... If, if, if.

The fact is, all of this is a thing and I do this for a living not because I set out to, but because my skillset and experiences in this industry have caused me to be very good at extracting users from these scenarios.