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No one should have to “grow a thicker skin”: Valorant studio commit to harsh penalties for harassment
(www.rockpapershotgun.com)
this post was submitted on 05 Jun 2024
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While that is true in many respects, voice chat is quite difficult to police compared to text chat. I'm not sure how you go about automating or even monitoring that without recording everything people say using your service. Which then brings up a whole host of issues from data storage costs to privacy concerns to consent to record laws. You pretty much have to rely on users to submit evidence of their claims and that leads us back to the idea that users need to expect to have an active role in enforcing any sort of moderation policy.
It doesn't bring up any issues to record people for moderation purposes, if it's in the Terms of Service of whatever service/game you're using. Agreeing to the ToS is a form of contract. CoD's voice chat, for example, is already monitored and recorded.
Also, as voice recognition with AI is getting better, so will the effectiveness of those moderation tools. Not just in terms of speed but also in terms of cost.
Just because they're already doing it doesn't mean there's no issues with it.
Well, there aren't. If people sign a contract and aren't aware of what it says, that's their own problem. And gaming is a commodity, so it's not like you HAVE to sign that contract if you disagree with it. Just don't play the game then.
You can say there's no issues with that system as many times as you like but it's not going to make it true. Some people definitely disagree with you on that point and I know that because I'm one of them. You don't seem all that interested in having that opinion challenged so I'm not going to bother writing out why here but I've said more on the topic in this thread if you'd like to understand another perspective more clearly.