ASUS ROG Ally

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A community to discuss the topics related to the recently released ASUS ROG Ally.

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Rog ally x and Asus' warranty issues (self.rog_ally)

submitted 5 months ago* (last edited 5 months ago) by drawerair to c/rog_ally

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Dave said that the Ally (not Ally x) was too cheap, maybe. Maybe Asus didn't include the cost of customer help in it. Hence the warranty issues.

I'm not convinced. Asus is a big firm. If they mistakenly made the Ally too cheap, they could eat the cost of customer help. It's just right to provide 👍 warranty service. And the Ally is their 1st handheld. They wanted to build a 👍 reputation. Also, other Asus items had warranty issues. They must fix their internal process.

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[–] Diplomjodler3 3 points 5 months ago

But that would require some division manager to admit that they fucked up, which would likely be the end of their career at that company. So better to try to keep it under wraps as long as possible. Until it inevitably blows up, of course.