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Cloudflare took down our website after trying to force us to pay 120k$ within 24h
(robindev.substack.com)
DevOps integrates and automates the work of software development (Dev) and IT operations (Ops) as a means for improving and shortening the systems development life cycle.
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This is how I view it. Even if they were doing it maliciously, it is still a company and cloud flare should make the assumption they didn't know they were doing anything wrong. Tell them it's actually not allowed, that you just caught it, and give a clear (reasonable) timeline on getting to compliance.