this post was submitted on 12 May 2024
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Fingerprint scanner not working with 6.1 update (lemmy.ml)
submitted 1 month ago by [email protected] to c/samsung
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I made the mistake of updating to 6.1 and now my fingerprint scanner doesn't work. I've done a full factory reset of my device and still doesn't work. I'm hoping the May 2024 update fixes it whenever it comes out.

Otherwise Samsung support says I've to send it for repair! Which didn't make sense if it's a software issue

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[–] [email protected] 1 points 1 month ago

Before sending for repair, try resetting the phone