Minecraft Help

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Have an issue/problem with Minecraft? We're the community for you! Please read our rules before posting.

Official Support Link

Moderator Discretion

Mods are free to use their discretion when removing or approving content. For most rule breaking a strikes system is enforced. Warning -> 24h ban -> 48h ban -> Perma-ban.

Rules

1. Be civil and helpful at all times.

Being rude or offensive is not a productive means of communication. This includes, but isn't limited to:

• Laughing at people asking questions

• Personal attacks.

• Calling other people stupid, dumb, thick, etc.

2. All posts and comments must be in English only.

This community's visitors and mods primarily speak English as the common language.

3. Keep the community tidy.

To keep the community easy to read, and to keep solutions easy to find, the following things should be uploaded to a paste service such as paste.gg or mclo.gs and linked in your post.

• Crash reports

• *.log files

• server.properties

• Long/complex commands

• Long (10+) mod lists.

4. We don't support piracy or breaking any relevant EULA.

We won't provide support to people who are found to be pirating the game.

E.g;

• Using a pirated copy of Minecraft.

• Asking for advice on pirating Minecraft.

• Recommending pirated/cracked software as a fix.

• Running a server in offline mode without a valid reason. This reason must be included in your post.

5. Don't waste people's time.

Examples of time wasting include;

• Not replying to comments on your post.

• Providing nonsense replies.

• Not providing relevant info that's asked for.

6. Posts titles must be descriptive and contain one of our required tags.

Click here for a full description of this rule

Valid tags:

• [Launcher]

• [Java]

• [Bedrock]

• [Dungeons]

• [Legacy]

• [Legends]

• [Tip]

• [Meta]

7. Don't post/comment unrelated content.

Only post Minecraft support related content. If you aren't looking for help with something, you shouldn't be posting here. Posts/comments breaking this rule will be removed.

8. Mark your post Solved when the issue is fixed or your question is answered.

To do this, edit the post title to include the flair [Solved]

Posts that are caused by verified bugs should be marked solved.

Mods reserve the right to mark post solved as necessary. For example:

• Where a user has said "thanks" or similar, but not marked the post solved.

• If the post is deleted by OP without marking it solved.

• Where the post hasn't been solved in a timely manner, and there's a clear solution posted.

9. Reposts

Reposts are allowed, as long as your post follows the guidelines below:

• 48 hours have passed since you made your original post.

• You have answered all questions on your original post, and left at least 12 hours for a reply.

When reposting, make sure the word "Repost" is included in the post title. A link to your original post should be included in the body of your repost.

10. All comments must be truthful, helpful and support related.

Comments that don't follow this rule will be removed, and a warning issued.

11. No necroposting

Necroposting:
The act of commenting on a post that is too old to matter any more, or has served it's purpose.

You should not post on old posts for any reason.

A post is considered old if any of these conditions are met:

• The post has been marked solved.

• The post has been marked abandoned.

• Op has mentioned that they're no longer interested in solving the issue.

• Op hasn't replied for at least 4 weeks.

These rules were adapted from the r/MinecraftHelp rules.

MODERATORS