this post was submitted on 11 Mar 2024
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Unlike in the UK and the European Union where card surcharges are banned, retailers in Australia are allowed to recoup their payment costs through surcharging their customers, as long as they are not making a profit out of it.

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[–] [email protected] 15 points 8 months ago (1 children)

"Australian Banks profit nearly $1 billion a year from card surcharges as RBA does nothing"

[–] abhibeckert 4 points 8 months ago* (last edited 8 months ago) (1 children)

I don't think the banks see much of that money. It mostly goes to infrastructure companies such as Visa (who guarantees a refund if your card is stolen) and Telstra (network infrastructure isn't free) and of course the actual card processing hardware itself isn't fee either.

I would be curious to see how much money Australians save by not paying a million people to handle cash (which they generally do poorly).

[–] [email protected] 2 points 8 months ago* (last edited 4 days ago)
[–] [email protected] 7 points 8 months ago

Card surcharges are just another way for retail outlets to gouge their customers with hidden cost.

Any honest business absorbs the cost of credit card fees because they know that the labour cost of banking cash or the transactional cost of EFTPOS is a rounding error.

Dishonest businesses who deal with cash under the table don’t account for the labour cost of banking cash, so just perceive as credit card fees as an extra expense.

[–] [email protected] 6 points 8 months ago

so split across the big 4, say $250m each and $5-10b in profit each.. they can afford to stop

[–] [email protected] 3 points 8 months ago

Isn't it the merchants themselves who impose these 1.5% charges? I usually pay it, but it does annoy me.
While we're at it, let's get rid of the 'minimum purchase for card purchase' policies.

I should not be punished for putting the money straight into your account and saving you the hassle of constantly managing the till cash, counting takings at day's end and going to the bank.

[–] [email protected] 2 points 8 months ago

i dont get why it's a percentage... the database on the server thats on whether transactions are happening or not, the always on internet connection, doesnt cost more because i bought a pastry with my coffee today.. what the!?