Technology
This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.
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1: All Lemmy rules apply
2: Do not post low effort posts
3: NEVER post naziped*gore stuff
4: Always post article URLs or their archived version URLs as sources, NOT screenshots. Help the blind users.
5: personal rants of Big Tech CEOs like Elon Musk are unwelcome (does not include posts about their companies affecting wide range of people)
6: no advertisement posts unless verified as legitimate and non-exploitative/non-consumerist
7: crypto related posts, unless essential, are disallowed
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I had a good experience with their customer service.
My Kobo bricked a few days after the warranty expired (it's possible I broke it installing koreader improperly or something) and they replaced it no problem.
Took a few weeks but I was happy they replaced it at all.
I’m glad you did! I ordered a device from them and wanted to return it and it took multiple chats over multiple days (maybe weeks?) to get it done. Was quite a headache.