this post was submitted on 21 Jan 2024
40 points (90.0% liked)

Pop!_OS (Linux)

5078 readers
1 users here now

Pop!_OS is an operating system developed by System76 for STEM and creative professionals who use their computer as a tool to discover and create. Unleash your potential on secure, reliable open source software. Based on your exceptional curiosity, we sense you have a lot of it.

Unleash your potential

Whether this is your first experience with Linux, or your latest adventure, all are welcome to discuss and ask questions about Pop!_OS and COSMIC. Keep the discussions friendly though, and remember to assume good intentions whenever you reply. We're all here because we have a shared love for Linux and open source software.

System76 Logo

Support us by buying System76 hardware for you or your company! Or by donating on the Pop!_OS website through the "Support Pop" button. Pop!_OS and COSMIC are fully funded by System76 hardware sales. All systems are assembled in the USA. With your support, we'll work to push the Linux desktop forward with COSMIC.

Links

Guides

Hardware

Recommended

Community Rules

Follow the Code of Conduct

All posts on pop_os must adhere to the Pop!_OS community Code of Conduct. https://github.com/pop-os/code-of-conduct

Be helpful

Posts to pop_os must be helpful. When responding to a user asking for help, do not provide tongue-in-cheek responses like "RTM" or links to LMGTFY. Linking to direct sources that answer the asker's question is fine, but it's advised to provide some explanation as to how you got to that source.

Critique should be constructive

We within the Pop!_OS community welcome helpful criticism or ideas on ways to improve. However, basic "It's bad" or other simple negative comments don't help anyone fix anything. When voicing a complaint about something, try to point out ways the complaint could be improved or worked around, so that we can make a better product for it.

This rule applies to both Pop!_OS and its projects as well as other products available from third-parties.

Don't post malicious "advice"

It can be funny to joke about malicious commands, however this is not the venue for it. Do not advise users to run commands which will lock up their systems, steal their data, or erase their drive. Examples of this include (but are not limited to) fork bombs, rm, etc.

Posts violating this rule will be removed, even if the post is clearly in jest. Repeated offences may lead to a ban. You may understand that the command isn't serious, but a new user might not.

No personal attacks

Posts making a personal attack on any user will not be tolerated.

No hate speech

Hate speech of any kind will not be tolerated. Any violations will be removed, and are grounds for a ban.

founded 1 year ago
MODERATORS
 

Today I saw someone once again trash System76 for rebranding Clevo machines and writing that off as some kind of deceptive business model. Ultimately, they're not "just rebranded Clevo...", but even if they were, the ignorant douchebag posting this misguided rant fails to acknowledge that EVERY SINGLE LAPTOP OEM does the same. Yes, HP, Dell, Lenovo - fucking all of them!

https://en.wikipedia.org/wiki/List_of_laptop_brands_and_manufacturers#Original_design_manufacturers_(ODMs)

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 7 points 7 months ago (3 children)

The criticism is from two angles. First, Clevo is known for products that are not on the high end of the quality spectrum. They don't try to be. Which currently is an obstacle for improving the quality of System76 laptops. System76 however has be working with suppliers to increase the quality of the products and doesn't source everything from Clevo for their laptop lineup. Second, System76 doesn't have the order volume of other brands allowing them to have more control over what their suppliers will supply while keeping per unit costs low enough to satisfy System76 margin expectations and keeping prices attractive enough to customers.

System76 has been making good decisions over time to address these challenges and produce better value for customers. But I don't think it's unfair for people to be critical of the current situation. System76 laptops aren't cheaply priced so customers should expect System76 laptops to meet expectations in line with the prices. Not everyone will agree that System76 is or can do that with their current product offerings.

Unfortunately, the economics of laptop and desktop retail sales has subsidies from software based services built into the price expectations of customers. I like that System76 is moving against those headwinds. It means that System76 is not making decisions to try to get you to sign up for services and respects that the hardware you purchase is for your personal use and gives you autonomy to use it as you'd like without creating hurdles. But it also means their products aren't going to be as compelling to those that are willing to deal with hurdles in exchange for lower prices.

[–] [email protected] 2 points 7 months ago (2 children)

Good points on clarifying the source of the criticism and the challenges this company face. We still need to explain why so many people trash System76 with this particular garbage. Other small suppliers face the same challenges, and we don't see this "just a rebranded ..." rant applied to them. Some examples would be Purism, Tuxedo and Star Labs. Why aren't people trashing these companies with the same rhetoric? If anything they do much less to the ODM machine than System76.

[–] [email protected] 1 points 7 months ago (1 children)

Purism, Tuxedo and Star Labs

I think System76 has much less of a perception problem than the others. For Purism, I read much more damming critiques like waiting 3 years for your order. For the others, I nearly never read about them unless I go out of my way to find people discussing them. I would say those are much bigger problems for companies to have.

[–] [email protected] 1 points 7 months ago

Yeah, I know Purism gets trashed for reasons they are actually accountable for. And good point about lack of business being a major worry, but in your search did you happen to see anyone trashing these other companies with "It's just a rebranded [whatever]"?