this post was submitted on 04 Jan 2024
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You make it sound like all older people knew. I work in IT and most users, regardless of age, do not know anything about computers. They don't know how to navigate file systems, they don't know where they saved anything, they don't even know what the recycle bin is sometimes.
I once had a user plug a power strip into itself and then didn't understand why there was no power.
Hell, they don't even know how to read. I lost track of how many times I had this conversation:
"There's an error message on my screen."
"What does it say?"
"I don't know."
that's a thing we see with gen z especially nowadays, because of the advent of tag-based file management in iOS.
To be fair, there has been people unable to navigate file systems at all times.
Well, my computer knowledge extends back to some form of MS-DOS when I was 4 years old. Back then, you either knew how to operate a command line interface or you didn't know how to actually use a computer to do anything on your own.
Now the entire world uses computers for almost every single job. And yet, we live in a time where people are not proficient with the tools they are using to live and work.
If your mechanic said, "I'm not much of a wrench person" you'd take your car elsewhere.
If your typical office worker said, "I'm not much of a computer person" , 90% of their colleagues would nod, grin, and say "I know right! Computers are so dumb! So hard to use!"