cross-posted from: https://programming.dev/post/6822229
Hi,
I'm helping an NGO that need to renew their Microsoft 365 License...
So we can see the active one under (in
admin.microsoft.com)home\Your product - Product
But no option here to renew, only to contact a previous "Partner" (this option is a no go)
in home\Purchase services\Product details it seem we can buy new licenses...
But their no indication if those licenses will start after the previous one !? If the users assigned to the previous license will receive the new one automatically etc..
Of course I went to the help section, but either it's a FAQ (where my question is not listed... of course...) or it's a link to the partner.. but not directly to Microsoft...
If you have any clue, I'm all ears. :)
Try to remove the previous partner from partner of record. Check when the expiry of the licenses are, MS usually allows a grace period to renew and makes it quite.clear on the portal when things expire. It's pretty much a matter of renewing and assigning licenses.
Another thing, MS pricing direct to market vs via partner is different (higher in direct to market - at least used to be) some partners who primarily make their money off services pass these price cuts to clients because it allows them a foot in the door and it is usually not worth it to keep the small difference. This is true for enterprise licences not sure how the bon profit SKUs work. So check if a partner cost is lower before going directly to MS.