this post was submitted on 27 Jul 2023
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When I get the finger point from vendors, the problem I have is: show me what part of the software is getting screwed up. What is it expecting that it's not getting. Is it a port/network issue? A server spec issue? Drivers? OS patch? Latency? Just saying "it's not us, it's something on your side that's the issue" is no better than kicking the can down the road for someone else to deal with.