No Man's Sky

So I've bought the emergency beacon thing from the scrap dealer, found the derelict freighter during a pulse drive, and boarded. Used the terminal, snagged the emergency supplies, and then unsealed the door. Alarm sounds, temperature drops, i walk up to the door and... nothing?

I see a counter that says something like "access requested: further authentication required" and it just counts up seemingly without end. Nothing to interact with on the door itself, scanning with the visor just shows a door icon that i can tag but nothing else.

I've tried quitting and reloading multiple times, and warping to different systems, with the same result.

M1 MacBook playing the steam version, fully updated.

I've seen a couple similar questions on steam forums with no answer, and I've submitted a help request through Zendesk, just wondering if anyone here has any ideas? Thanks!