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Kbin's "Log in" bug is discouraging me from participating (kbin.social)

submitted 11 months ago by [email protected] to c/[email protected]

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Every time I try to upvote or boost something, there's a solid 20% chance it'll link to an Error page titled "Log in". That percentage seems to increase the longer I've had my Kbin tab open without refreshing it.

Even more annoyingly, it regularily logs me off completely, forcing me to input my information again. It's especially annoying on mobile since it won't even remember my password for some reason, which was randomly generated, meaning it's a pain to re-enter it every time.

The effect is that it's making me interact with Kbin less and less, I end up just scrolling without upvoting or commenting or anything, and ultimately I also just use the site less overall.

I like it here otherwise, but this one bug is making Kbin a real chore to use, and I know a lot more people have been experiencing it for a while now.

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[–] [email protected] 124 points 11 months ago* (last edited 11 months ago) (11 children)

Ok, so in the next few days, I'll be testing some things. It might be a bit worse for a while, but it will definitely speed up the problem-solving process. I'll be grateful for any feedback. I'm unable to reproduce it in local/testing environments, so it might be an issue with the cluster.

[–] [email protected] 18 points 11 months ago (4 children)

I'm not sure if it helps, but I wonder if this is linked to the inactivity error.

Load up any kbin thread or main page, open a new browser tab in the foreground, me around in the non-kbin tab for 15-30 minutes, and return to the kbin tab. Now any clicks on 'actions' (voting, posting, basically sending info to the server) sends you to an error page. Whatever info you were sending doesn't register (vote count or highlight, posts don't show up, etc.

I didn't have any logout problems at all until maybe a week ago. Since then I've been logged out 5+ times.

Not a big problem for me, but I could see it annoying others.

[–] [email protected] 5 points 11 months ago

Same. I’ve only ever seen this error after some time of inactivity, and reloading the page always helps.

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