this post was submitted on 18 Feb 2025
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Late Stage Capitalism

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[–] [email protected] 46 points 4 days ago (6 children)

I did research on this years ago

You are generally more successful in giving someone a fixed choice vs an open choice. Ex: “would you like chicken nuggets or a hamburger” has much more likelihood of a successful response than “what would you like for dinner”, which is more likely to elicit something like “I don’t know”

We think we want abundance of choice but in actuality we typically seem to find it overwhelming

[–] grue 15 points 4 days ago* (last edited 4 days ago) (3 children)

Scott Adams (the Dilbert guy) later turned out to be a delusional POS in other ways, but his formalization of the concept of a "confusopoly," where companies collude to extract extra profits by making their products so complicated to evaluate that people have difficulty choosing between them because of decision fatigue, was spot-on.

[–] [email protected] 2 points 3 days ago* (last edited 3 days ago)

This is one thing Apple tends to get right, more or less. They offer two or three tiers for every product class, and that’s it. (Do you want “standard, pro, or max”?)

I have plenty of criticisms for them, but reducing decision fatigue isn’t one of them. They do a decent job in that regard. They make up the “lost” profit in other ways.

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