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Minecraft players outraged as Microsoft deletes accounts that weren't transitioned (www.tomshardware.com)

submitted 2 weeks ago by [email protected] to c/[email protected]

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[–] [email protected] 100 points 2 weeks ago (22 children)

we shouldn't have had to transition but if you didn't know they were doing this then you probably haven't tried to play the game within the last 5 years

[–] Hasherm0n 97 points 2 weeks ago (21 children)

I'm one of those people. I haven't played in years. I may never have played again. I only found out because my daughter is now at an age where she asked if we could play together. I received no notice from Microsoft and I don't do social media so it was a complete surprise to me when I couldn't log in, then find out through their support that I had lost access to something I had legally paid for.

[–] [email protected] 3 points 2 weeks ago* (last edited 2 weeks ago) (2 children)

You could put in a support ticket explaining your situation. It would probably get resolved as this was an honest mistake.

[–] Hasherm0n 9 points 2 weeks ago

I did. Unfortunately the chain ended with repeated canned responses to me that the grace period had ended and the only way I could get access again was to repurchase the game.

[–] [email protected] 2 points 2 weeks ago (1 children)

No, MS doesn't care. Had to rebuy for my daughter.

[–] [email protected] -4 points 2 weeks ago

Could have just migrated like everyone else that isn't an idiot.

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