I've just got a msg of unsupported browser when trying to log on Protonmail from Google Chrome.

Since Protonmail didn't send warning about Chrome recently, it still appears as working well browsers list from its hep page and Protonmail servers have been down 3 days ago, I'm guessing this may be a bug?

Anyone else getting this message?

Been down for a couple hours for me.

Regular user here. I just noticed that none of my browsers on multiple devices can pull up Proton services.

Basically I was cut out what appears to be a few minutes ago.

Anyone else experiencing this?

Can someone see my email, or metadata in the files if I publicly share the proton drive file?

https://drive.proton.me/urls/C27T4NBX80#JLS2ERN7Qs4L

I fully intended to buy Proton Unlimited during the black friday discounts, but wasn't anywhere with an internet connection and missed out. I need a VPN and a properly secure email service before January. Is it worth waiting to see if they post a christmas or new years deal or should I just do it and deal with it? I don't know if they've historically posted Christmas discounts or if it is just the Black Friday thing.

I use Proton Drive on Android, installed from the play store. I have >250gb of data with, I think, 10s of thousands of documents. For a few months navigating the file structure was crazy slow, almost 30 seconds for each folder I entered.

I deleted the app and reinstalled and now it's nearly instant for folders I use often.

If I dive deep into a folder tree that I haven't used in months, with a lot of files, it takes ~2 seconds per folder.

It's finally practical to make quick edits to docs using my phone!

How do you use your labels, folders and filters to organise your ProtonMail inbox/archive?

I decided to get Proton Unlimited yesterday and I've been trying to organise my emails, but I feel like I have the tendency to accidentally use folders and labels for the same thing so I end up with similarly named labels and folders (oops!), so I'm curious to see how people here organise their mailbox.

I was thinking one folder per alias/account/website, but when I try to add filters I'm reaching that filter limit where I have to wait 24 hours. I tried the sieve filters but, although I'm a decent programmer, it doesn't feel super intuitive.

I need to import from a non-supported 3rd party password manager. The ProtoPass JSON format looks the most promising, but I can't find details on the Id values. They appear to be some type of encoded hash or GUID, but I'm unfamiliar with how to generate them. I would appreciate any pointers on how to get the details. Thanks!

To get the JSON format for inspection, I created a dummy ProtoPass Vault with a variety of item types (Password, Identity, etc.) and then exported the vault. I can easily produce the JSON from my own password data, but the Ids are the only thing I'm uncertain about.

I also looked through the Proton Github repos, but found nothing... only a deadend to some backend notification call to "items::import", but I couldn't find way service or method that refers to.

I'm trying to automate the creation of Wireguard profiles to connect to various Proton VPN servers. As far as I can tell, when you generate one online through account.proton.me:

• The client generates a private key in-browser.
• Client POSTs the corresponding public key, along with the chosen server and some other parameters, to /api/vpn/v1/certificate.
• Server registers the given public key and returns the parameters that should be used to construct the config file.
• Client combines returned parameters with the private key to create the final config file.

I am attempting to replicate this process with a key generated using wg:

wg genkey | tee privkey.key | wg pubkey > pubkey.key

However when sending this pubkey to the server (leaving everything else exactly as captured from a working in-browser request), it responds with:

{
  "Code": 2001,
  "Error": "Unable to read the key, please provide a valid EC key",
  "Details": {}
}

Replacing my custom pubkey with a pre-existing pubkey from a config generated through the Web UI instead returns ClientPublicKey fingerprint conflict, please regenerate a new key, so I don't think I'm messing up the request format.

My questions are:

• Is there a better/more official way to do this? I couldn't find anything searching.
• Why does this not work? Surely wg creates valid EC keys? Does Proton have some additional constraints on valid keys for some reason?

I don't have much (or really any) experience with WireGuard, so perhaps I'm missing something obvious? Any help would be appreciated.

@[email protected] is an unofficial or fake account??? The official verified account is @[email protected] !! #ProtonDrive #ProtonVPN #ProtonCalendar

Statement from Proton

UPDATE: 02:20 Zurich - We have rerouted impacted traffic and if you were on one of the impacted networks, please try again as the issue should now be resolved for you. Some issues persist with Proton Docs only, which we are continuing to work on.

Original message:

Hi all, sorry for the delay in responding here. We're aware of the issue and the network team is working on it. Root cause is a fiber failure somewhere in Nordic/Baltic region. It's randomly impacting some users if your ISP happens to route over the impacted routes.

If you are impacted, using a VPN (like Proton VPN) will very likely solve the issue for you while we work on implementing a full fix.

As you might have seen on the news, fiber lines in the Baltics have been going down for unexplained reasons lately, and more issues cropped up tonight. We are removing the problematic sites and networks to reroute traffic, but it's taking a bit longer than usual since we're having some issues accessing some of our equipment in that region.

On Github there is a version 4.2.1, on Aurora store 4.3 released on Nov.7, and on Google play store some other version released on Nov.13 ?

Internationalized Email Addresses, for example প্রোটন@তৌহিদুর.বাংলা is not supported by Proton Mail. When I type my email address in Proton Mail, it weirdly tells me address is not valid.

Note that popular email service providers such as Gmail supports this.

To Reproduce:

Try to send an email to the email address given above.

Quoted:

Hi everyone,

Today we are starting the rollout of an updated Linux client (4.7.4), which introduces bug fixes & performance improvements across the board.

This update was prompted by your feedback regarding the app freezing occasionally, which has now been fixed. Additionally, as part of this update, Linux users should expect to see up to a 70% decrease in memory usage, thanks to an improvement in the ‘Search’ feature. We have also improved the start-up time when launching the app in the logged-in state.

As always, performance may vary from machine to machine based on specifications. Let us know if this improvement has been notable on your end, and if you have suggestions or feedback, please drop it in the comments below.

Thank you for your support,

Proton Team

Can anyone share a Proton support e-mail?

I've just tried to find an answer on their new support page and I'm baffled by the whole experience! Specially the fact that, after not finding the answer I was looking for, I cannot, for the love of some dog, get to an address I can e-mail with the question

It was the same kafkaeske experience I've had with shitty services with shitty websites where, after looking for your particular situation, you end up choosing 'other' just to get pushed to the begining of this shitty flow

"Faster assistance is just a few clicks away" - what the actual fuck?? wrong path, man

https://flathub.org/apps/com.protonvpn.www

https://github.com/flathub/com.protonvpn.www

It is getting official support in the near future!