I asked them to delete my data, they said "Install our app" : privacy

[–] [email protected] 1 points 1 year ago

OP send them one more request explaining that under GDPR you are not required to do anything more than request your data be deleted and they must comply. Explain to them that if they don't do so in a timely manner you will be contacting your country's data protection office and filing a complaint.

[–] Etterra 1 points 1 year ago (2 children)

I don't know, maybe? If they have a process, no matter how laborious and roundabout, they can always claim that they have a process and that you have nothing to complain about, legally speaking. Their wagering that people will not go through all the bullshit, and they're unfortunately right. That's literally why they do it. The only correct response is to hound them relentlessly, going to Twitter (or something else idk these days, and I'm not calling it X), the press if necessary, and pestering as many government bodies and officials as you have to in order to make them get their fucking shit together. And then they'll make your particular situation of priority because now you're being more of a pain in the ass than actually doing their job is. They won't change the broken system, because one exception in a thousand isn't worth it to them to be bothered with.

Tldr, maybe but it probably won't help you, so make it as big of a headache for them as possible.

[–] [email protected] 1 points 1 year ago

In the EU you don't need to follow their process. Any GDPR request can be made to them through any channel and they must comply. If they don't, then the next step is to file a complaint with your local data protection office, or the data protection office of the European country where the offending company is represented.

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[+] cheese_greater 0 points 1 year ago

[deleted]

[+] [email protected] -7 points 1 year ago (2 children)

Actually, this is probably not only legal, but following the GDPR. Yes, the mail was sent from the address you have registered with them. Yet, that does not necessarily identify you as the sender. Your mail could be a shared account, it could be hacked, whatever.

So, in order to verify you, they'd have to ask you for more personal data via email, which would be problematic GDPR-wise.

Now, in order to not ask you for any data they don't really need to have, they decided to let their login system handle the authentication.

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[+] Slurpey -23 points 1 year ago (9 children)

Use this template in chat gpt...

Can you write an official letter for removal of my private data for (company name) and (my name). Use a strong tone and legalese langage. Make sure you verify the timeframe they must respond (act with 30 days of this letter) and any other specific to make sure they know what my rights are and that I am serious. List the typical types of data they might have on me. And write in a 1800L lexile scale.

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[+] [email protected] -27 points 1 year ago (5 children)

Gmail. How ironic

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[+] [email protected] -29 points 1 year ago (3 children)

Cool clickbait. By censoring the company you are complaining about you are removing any possibility of confirming the story. Why would you do this? you are supposedly mad about the company and thus airing a public grievance, yet what could is a public grievance if no one know the target of your ire? Well it's useless, so why would you post this? For internet points? Maybe go back to reddit.

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