this post was submitted on 09 Oct 2023
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submitted 1 year ago* (last edited 1 year ago) by jeffw to c/news
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[–] linearchaos 56 points 1 year ago (2 children)

“We also understand the immense pressures felt across the U.S. in retail pharmacy right now,”

Translation: We've cut our staff to barebones so that the CEOs can buy their annual new yacht and won't hire enough people to man the operations.

[–] superflippy 17 points 1 year ago (3 children)

The Walgreens in my town has started closing their pharmacy early because they don’t have enough staff to run it.

[–] linearchaos 19 points 1 year ago (1 children)

Every retail place I walk into these days is staffed minimally. One untrained cashier manning 4-6 self checkout registers. 0 manned registers open. Warehouse stores with half a dozen workers on the floor.

I check on my way in these days to see that they have registers open if I'm buying a cart full of groceries or if i'm buying products that require barcodes to be scanned out of a book. I stood at a self checkout register in Lowes the other day for 10 minutes because someone wanted a 5 gallon bottle of water, someone had problems scanning a barcode and I had a hand full of nuts and bolts. The cashier was about to have a breakdown. Costco has barcodes you need to scan for muffins. but us mortals are not allowed to use the barcode scanners, we are required to either wait out the shared cashier, or lug the 25lb item into the scanning table then god forbid put the item back in the cart, those two cases of soda you scanned might.... you know, i don't know exactly why they need those huge items on the scale. Nothing is making sure your cart is empty at any point, there's no lane hawk. They're checking receipts 100% at the door.

When I was young, I was sold that there would be robots and air delivery, This dystopian 1984 retail hellscape is bullshit.

[–] [email protected] 10 points 1 year ago

Shopping is so depressing and stressful now. You can't flag down employees to ask a question anymore, everybody has been handed the work of 1.5 people on a good day. These employees are spread so thin and it's impossible not to notice.

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[–] [email protected] 7 points 1 year ago (2 children)

I worked in healthcare up until recently. Our executives were constantly spouting those same phrases while cutting staff and benefits to the bone. They never miss a chance to screw their employees. Also we were chronically short staffed but they had us under hiring freezes basically all the time. By the time we could hire again everyone was so burned out most of our hires quit and we were back at square one under a hiring freeze again. It's not "difficult to staff" it's difficult to staff when you have to fill 20 positions in 6 weeks or get your openings closed out.

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[–] [email protected] 53 points 1 year ago (1 children)

just for reference people... walgreens cannot afford to pay the costs of have a full compliment of their life-saving function of pharmacist...

but the CEO gets 1,500,000.00 per year BASE.

welcome to the united states, where the points are made up and none of the humans matter

[–] Wwwbdd 4 points 1 year ago (9 children)

I mean, 1.5m is a ton of money, but that's not insane to me for a company with over 9,000 stores

[–] [email protected] 42 points 1 year ago* (last edited 1 year ago) (1 children)

She also received $20M in stock, and $4.
5M in cash as a sign on bonus, as well as free use of a private jet and a yearly salary of $1.5M. CEOs deserve competitive compensation, it isn't an easy job, but that's enough to hire 163 pharmacists at an average of 150k/yr.

[–] [email protected] 13 points 1 year ago

Yeah, specifying "base salary" seems pretty disingenuous. It's all about the add-ons.

[–] [email protected] 11 points 1 year ago

The base salary is generally a small fraction of a large company’s CEO’s earning potential IIRC

[–] [email protected] 7 points 1 year ago

Really what we need to be focusing on is the profit of the company. If the CEO makes $1.5M, sure that sucks but redirecting that to all the pharmacy staff (guessing 27K people) would net them only $55/year extra. Instead, what are their profits as that should be better distributed among the employees.

[–] [email protected] 4 points 1 year ago

No one should be earning that much money period anyway. It's excess while those below you suffer. I'm sure their board members make a nice sum too that is beyond excess of what anyone needs too. Max wages for the top and living wages for the bottom that make sense shouldn't be that hard. Everyone should make enough to live and punish those at the top for pushing these conditions with skeleton crews.

[–] [email protected] 4 points 1 year ago

It's insane. CEO doesn't do work to earn 1.5m. They're just 1 person. No one can do ten people's work.

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[–] marx2k 47 points 1 year ago* (last edited 1 year ago) (1 children)

Wife and I took all our business away from Walgreens after Walgreens decided to stand with the far right and not provide em emergency contraceptives.

Now that hyvee pharmacy is becoming trash, we've decided to go with Costco.

My first pickup at their pharmacy today was pleasant af

[–] [email protected] 20 points 1 year ago (2 children)

I did the same and went to an independently owned pharmacy. It's been great. The only downside is no Sunday hours and a half day Saturday but that's not a deal breaker.

[–] [email protected] 9 points 1 year ago

Support local and independent!

[–] MandelbuttMutt 9 points 1 year ago

Our small town pharmacy delivers at no extra charge. I’m never looking back.

[–] Fades 37 points 1 year ago (2 children)

When Walgreens started denying people abortion and/or birth control pills and whatever the fuck else I stopped giving them my business.

Fuck Walgreens.

[–] BassTurd 14 points 1 year ago

Same. I work right across the street from one. Haven't stepped in it since.

Fuck Walgreens.

[–] [email protected] 5 points 1 year ago

When I worked at one of their distribution centers and quit within two months , I stopped giving them my business.

[–] Jackcooper 32 points 1 year ago (3 children)

Hi, I am an independent pharmacist.

If you have an independent within 5 miles of you - USE IT. The time driving there is negated by how much faster your meds will be ready. And it's actually fun to visit an independent that staffs well vs. A corporate place that sabotages itself.

I feel like on Lemmy this should be preaching to the choir :)

[–] [email protected] 14 points 1 year ago (1 children)

I finally switched to an independent one after years of using Walgreens. Walgreens was fine for the most part until I changed names. Then the system could not figure out who the fuck I was and the staff could never successfully merge my accounts. Annoying but whatever. What made me switch was Walgreens having the policy of not filling misoprostol and mifepristone in states where abortion is restricted. It is not illegal to give those drugs in those states but Walgreens decided it was best to not fill those drugs in those states.

[–] [email protected] 5 points 1 year ago (1 children)

wait what? A pharmacy in the US is allowed to deny you prescribed medicine based on some arbitrary state level rules that do not affect the prescription medicine itself?

[–] [email protected] 6 points 1 year ago

Generally in the US, anyone can refuse a service for any reason unless it's expressly prohibited, like race.

[–] [email protected] 8 points 1 year ago

My psych recommended a local one that's been fucking fantastic. Rolling through rheumatoid arthritis meds at a kroger or walgreens probably would have ended with sudoku without them.

I've had chain pharmacists gaslight me about getting meds through insurance. It was my fault they were calling the wrong number and I must not understand the process. Somehow my independent has never needed more than a day to get anything worked out.

I can leave the clinic and by the time I get to my pharmacist (like 5min) my scripts are ready. They know my name and ring it up as I walk in. I fucking love it.

[–] Potatos_are_not_friends 5 points 1 year ago (3 children)

How do I find you?

I googled pharmacies and 100% of them are supermarkets and major chains. I'd love to switch.

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[–] [email protected] 29 points 1 year ago (2 children)

Great to hear they're walking out! I recently offered to take a friend visiting from Australia to a Walgreens to see first hand how flimsy and shabby the US can be.

Every Walgreens looks like a store staffed by people who know that their boss wants to pay them less except it's illegal. You can smell the exploitative labour practices when you walk in the door.

[–] Ghostalmedia 10 points 1 year ago

Crazy thing is that Walgreens used to be a decent store in the 80s, but the stores have been staffed with fewer and fewer staff since the 90’s. Now they seem surprised that an 4000sf store can be run by two clerks, a pharmacist, and a guard that stands by the door.

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[–] [email protected] 26 points 1 year ago (1 children)

I don’t use Walgreens but my local CVS is the same. Everyone in the pharmacy section is running around with their hair on fire. They have to close for 30 minutes a day to get a lunch break. And most of the time they are all still pleasant to talk to. I don’t see how they do it.

[–] BigDaddySlim 5 points 1 year ago

Same here, I do pickups at a CVS daily and always see the same like 3 people behind the counter, always running around like a chicken with it's head cut off. It's a very quick and simple task of just swapping my empty tub with their tub full of outgoing packages, but there have been days where I've stood there for 10 minutes waiting for one of the poor souls back there to have the 5 seconds to swap tubs with me. I always feel bad for them.

I'm sure CVS pharmacists/ techs will follow Walgreens once this happens.

[–] Lightborne 25 points 1 year ago

This is wild. My family and I just had vaccines done at Walgreens on Friday. The lady who did the vaccination quite nearly fucked up and gave my son an adult dose. She caught herself and pulled it out before injecting, but it was a near thing. It was quite obvious that she was completely rushing everything and was completely overwhelmed.

[–] Ejh3k 24 points 1 year ago (2 children)

I went to Walgreens for my first and second round of covid vaccines. Each visit was an absolute shit show. First shot I had to wait a half hour for someone to give it to me. The line of customers in store and at the drive thru was constant, and there were only two people working. Second shot, same situation, and I waited an hour and a half. When the pharmacist finally called me in and saw what time my appointment was for, she said "well I wouldn't have waited." Motherfuck, you think I'm trying to die of covid?

Since then I've gotten my boosters at CVS. It's directly across the street and it's where I have all my prescriptions. The least amount of people I've seen working in the pharmacy is four. Usually it's six. There may be a car or two ahead if I try to use the drive thru, if so, I'll just walk in because there is almost never a line inside.

I 100% support these workers walking out. Fuck Walgreens. That place has always been nasty and run down, even the new ones.

[–] [email protected] 13 points 1 year ago (1 children)

I completely understand hating Walgreens, but I would like to point out that CVS is worse in nearly every way possible. If you have a choice, a local pharmacy would be a better option if you're looking for somewhere with ethics and a fast turn around.

CVS owns their own prescription coverage company, CVS CareMark, and their own health insurance company, Aetna. If you are unfortunate enough to be given this coverage by your employer, they will deny everything all the time. They will require you get your prescriptions through CVS. If CVS does not carry the medication you need, they will simply refuse to pay for it. For example, medication my daughter needed for her kidneys to function properly, CVS only carried adult doses and not pediatric ones. I spent two years arguing with them and got about 6 months of it paid for in the end. In the meantime, I just spent thousands out of pocket because my daughter needs kidneys.

Granted, that's anecdotal. But feel free to just Google CareMark or Aetna and see the numerous lawsuits for gouging and mismanagement, the complaints over inability to get them to cover things that should be covered, the BBB complaints about wrong prescriptions and wrong amounts.

CVS is my personal devil. I hate them more than any other company in the world. I hate them in a preoccupied, obsessive kind of way. Please go local if possible.

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[–] [email protected] 9 points 1 year ago

Legit had my latest covid shot yesterday at Wallgreens. I was waiting for half an hour and, while waiting, I heard someone talking to a different customer on a phone call. They said they had a backlog of ~600 prescriptions and that they shouldn't rush to come pick up theirs.

When I finally got into get my shot, they legit had to move garbage bins out of the way.. Like literal garbage next to an injection site.

These workers deserve everything they ask for.

[–] [email protected] 21 points 1 year ago

I got my prescriptions filled at a Walgreens for a little while. The minimum amount of time I was in the store for a simple pickup of a prescription I had been told was “ready” was twenty minutes. They were obviously understaffed, but I never saw the same person twice. I had to show them my ID and insurance card every time, and I’m not even taking anything that can be abused. After my fourth or fifth agonizing visit, which took almost an hour, I searched for “independent pharmacy” as soon as I got home.

The independent pharmacist knows me by sight, is completely reliable, and has solved problems several times over the years. Doctors and nurses usually say something nice about her when I tell them which pharmacy I use. I will never go to a chain pharmacy again, and recommend that others don’t, either.

[–] FontMasterFlex 19 points 1 year ago

I appreciate OP putting the whole article here. I clicked the link, raged at the paywall and came here to bitch, only to find the article in it's entirety. Thank you.

[–] Burninator05 10 points 1 year ago

We used a pharmacy that was inside of the regional grocery store we use that was owned by the grocery store. They recently contracted that part of the business out to Walgreens. My wife got strep and bronchitis and got a prescription that we had filled there. They tool litterally all day to fill it despite being told it would take two hours. The only way to speed it up was to sit in a grocery store with communicable illness for an hour. They encouraged her to do that.

[–] [email protected] 9 points 1 year ago

Glad they're doing this. They never have enough people working. I feel for the pharmacy workers.

[–] [email protected] 8 points 1 year ago

GOOD. Very proud of my pharmacy colleagues standing up for themselves. More unions, please!

[–] Zerlyna 7 points 1 year ago (1 children)

I have been using an independent local pharmacy for a good year now. I can get a Rx filled in 5 minutes. Rarely do I have to wait more than 10 minutes. I take 8 medications daily. Only once did I have to wait until next day and they’ve kept it in stock for me ever since.

[–] [email protected] 4 points 1 year ago

We used to have a great independent pharmacy. It closed down a few years ago. :(

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