Lemmy.world Support

3230 readers

39 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world

founded 1 year ago

MODERATORS

Lemmy.world error page (self.support)

submitted 1 year ago by Anemervi to c/support

5 comments fedilink hide all child comments

This is the current error page:

Error!
There was an error on the server. Try refreshing your browser. If that doesn't work, come back at a later time. If the problem persists, you can seek help in the Lemmy support community or Lemmy Matrix room.

The links both point to the same place so that should probably be fixed. I think it would be a good idea to add some more Lemmy.world specific info there like https://lemmy-world.statuspage.io/ instead of just a general Lemmy message. Other options could be a Lemmy.world mastodon news feed or a backup support community on another Lemmy instance.

top 5 comments

sorted by: hot top controversial new old

[–] CMahaff 2 points 1 year ago* (last edited 1 year ago) (1 children)

Unfortunately it doesn't look like there is a way to customize this message right now (without building Lemmy altered from source that is).

Relevant code: https://github.com/LemmyNet/lemmy-ui/blob/main/src/shared/components/app/error-page.tsx

Relevant translation file: https://github.com/LemmyNet/lemmy-translations/blob/main/translations/en.json (line 235 and 236 at time of writing).

[–] Anemervi 3 points 1 year ago* (last edited 1 year ago)

Found a related issue, as suggested there a workaround with a web server config (or maybe cloudflare) could be possible.

[–] quinten 1 points 1 year ago (1 children)

The first one is the lemmy.world support page, the second one is lemmy.ml, the generic Lemmy support page. Is that what you mean?

[–] Anemervi 1 points 1 year ago (1 children)

As far as I can tell both "Lemmy support community" and "Lemmy Matrix room" point to the same url (https://lemmy.ml/c/lemmy_support).

[–] quinten 1 points 1 year ago

You're right! I will pass it on to the admins :)