This is great news. Now everyone knows they can work off pen and paper when they need to. They worked off pen and paper for years, before they had all the awesome computer tech helping them. It appears they drill for this scenario, and that's reassuring to me.
Triple Zero Victoria used “business continuity arrangements to ensure minimal impact on the community and on those calling triple-zero” during that time.
If there is a massive disaster taking out swathes of infrastructure, it is gratifying to know our emergency services can still operate.
It'd be a far bigger story that a problem with their Computer Aided Dispatch left them unable to help people experiencing an emergency. 'oh no, we can't send an ambulance because my computer is down. So sorry about that'.
They shouldn't be playing politics with this incident. There is no need to erode public trust in a service that helps everyone in their time of need. They had a glitch, they powered through it without it impacting the public. Well done!