this post was submitted on 26 Jul 2023
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I have an Xbox series X and the official Xbox wireless headset. Both are updated to the latest software/firmware. The Xbox internet is hardwired. The Xbox is below my TV and the wireless headset is no more than 6 feet away on the couch with an unobstructed view.

While playing I notice intermittent choppy audio on the wireless headset. I tried different audio configurations for the headset in the settings (Dolby to stereo, etc) but the problem persists. Just wondering if anyone has had the same problem and any luck with a fix?

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[โ€“] [email protected] 3 points 1 year ago (4 children)

It uses 2.4Ghz channel. If you have lots of WiFi devices, moving them to 5Ghz channel can decongest the signals. Alternatively try switching off all Bluetooth and WiFi devices to confirm us they're causing any interference.

[โ€“] drumstic 3 points 1 year ago

Agreed. Our baby monitor uses 2.4Ghz, and I only have issues when using both near each other

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