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Most decent manufacturers have their own website and fast shipping. I had to leave Amazon just for the fake and damaged merchandise alone.
Yeah, I am currently dealing with my last couple returns through them before I can properly cancel. I consider it punishment for not doing it earlier.
Ordered an ergo trackball, got sent the wrong model. Now since it's through a third party seller my return documentation says I need to call the seller, on the god damned telephone, for a free return label rather than paying for postage myself. I haven't even shipped the return yet and I have already been using one I bought direct from Logitech that was cheaper and arrived in 1-2 days with their free "4-7 day" shipping.
I am also awaiting my third copy of a monitor that comes with a no dead pixel guarantee. The number of dead pixels has been nonzero and increasing with each new monitor. This isn't necessarily Amazon's fault -- it took 3 tries to get my old 50" Panasonic plasma without a dead pixel -- but sending returns right back out the door is entirely likely too. I have bought and returned far more expensive things that absolutely looked like they were used (pro camera lenses for one).
I've already set up subscriptions with several manufacturers directly through their sites vs ordering through Amazon. Same or better prices, too.