this post was submitted on 25 Jun 2024
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"Hey this is CVS, we have your prescription ready"
[Go to CVS]
"Oh, we received the prescription from your doctor but it isn't filled yet. Can we fill it now? No, come back in 2 hours."
My pharmacy does this too. Also this: Receive a text that medication is ready. Go to pharmacy. "Sorry, it isn't ready yet. Come back in half an hour."
Why did you tell me it's ready when it wasn't ready?!?
This just sounds like a manager has a metric of “all prescriptions must be ready in x minutes” and it is easier for the pharmacist to just click “it’s ready” before the alarm goes off.
Happened a few times in China "hey this is your delivery man. Sorry, I clicked the button to reach my quota but I'm still on my way. I'll be here in a few minutes though, don't freak out ok?" Never would dream of complaining, they are so good.
I'd be 100% fine with it if they sent a follow up like that. Just don't wait til I'm there to tell me I've been lied to.
Same reason you wait longer if you order inside instead of drive thru.